Appendix A - Our Communities of Interest (CoIs)

We identified the need to build the internal capacity and knowledge required to effectively manage Communities of Interest as an on-going priority in 2009. Exercises to map our current personnel and resources dedicated to community engagement and development highlighted a desire for capacity building and support from across operations. For more information see the SMART case study.

CoIs and Approaches to Engagement

CoI group	Description	Interests and concerns	How we engage with them
Indigenous Peoples	Indigenous Peoples whose lands or traditional territory is located on or adjacent to our operations and associated infrastructure.	In addition to sharing the more general community issues and concerns, the protection of indigenous interests and rights such as hunting, fishing and gathering are a priority for Indigenous Peoples. Other interests include access to benefits, the cultural and spiritual significance of an area, the maintenance of traditional activities and practices and the stewardship of lands.	The engagement process between Teck and Indigenous Peoples is often agreed upon in a Memorandum of Understanding or Impact and Benefits Agreement. In addition, we engage with Indigenous Peoples at both an operational and corporate level through the Indigenous Affairs Working Group.
Academic and thought leaders	These CoIs include universities, researchers, students and subject matter experts.	Universities are interested in developing capacity and opportunities for students and for associated research. Experts are generally interested and concerned with issues relating to their research and expertise.	We look for opportunities to collaborate in relevant programs and projects.
Peers and business partners	Customers and business partners (organizations) with whom we have joint ventures. Customers include: purchasers of concentrates, refined metals, fertilizers, chemicals, advanced materials, applied technology and equipment marketed by Teck.	Our business partners need assurance that our operations are profitable, demonstrate good governance and mitigate risk. Customers are primarily concerned with product quality, a secure supply, and technical innovation.	We engage with our business partners through joint venture boards and operating committees. Teck is committed to providing the highest quality products, ensuring that we meet our customers' most critical requirements. As a full-service supplier, we provide in-depth technical support and marketing assistance to our customers. Our Technology Division incorporates three world-class R&D centres to support mining, refining and smelting, customer service and product development activities.
Employees	We have approximately 8,500 employees globally.	A broad range of employee concerns and interests include: remuneration, safety, positive labour relations, career development and enhancement.	· Excellent health and extended benefits plans · Regular performance reviews · President and CEO’s “Let’s Talk” information sessions with employees · Safety intranet · “Whistle Blower” hotline · Profit-sharing incentives · Employee focus groups · Corporate newsletters · Teck intranet · Operation visits and workshops on sustainability reporting · Code of Ethics online training · Company-wide Environment, Health and Safety Committee conference for best practice sharing and learning, · Olympic “Going for Gold” Program · Empowerment and Health and Wellness Program
Governments and regulatory staff	CoIs include government regulators at local, national and international levels.	Governments are interested in a number of different aspects of our operations including proactive measures (ie: pollution prevention), meeting regulatory requirements (mainly permits and assessments), policy formation and working with host governments who are part of the Extractives Industry Transparency Initiative to disclose payments.	Involvement with local, national and international regulatory staff through regular dialogue, meetings, workshops, operation visits and conferences.
Industry associations	We are members of: commodity-specific associations, sustainability-specific associations and industry sector associations.	Industry association concerns generally relate to aspects that affect our sector, from sustainability to commodity- or economically-based topics.	Teck employees with specific expertise are members of related associations such as the International Council on Mining and Metals, the International Zinc Association and the Mining Association of Canada, among others. We participate in council meetings and provide direct input for working groups and task forces.
Investment community	Comprised of shareholders, potential investors and financial analysts (both mainstream and socially-responsible investors (SRIs).	Shareholders are primarily concerned with the company’s financial returns through good performance and governance. Corporate social responsibility is also a key concern, as reputational risk can significantly impact financial success. Socially-responsible investors also examine environmental, social, governance, safety performance and progress as part of their investment strategy.	We engage with numerous individuals and institutions, often acting as a resource to individual investors to provide basic shareholder information and shareholder services. We provide institutions with publicly-available operational/corporate and market information. We hold regular phone calls and meetings with investment groups and we respond to reports and questionnaires from investors who are specifically interested in the sustainability aspects of our business.
Local communities	These CoIs include residents, leaders and members of remote, rural localities where we often work.	The impacts and benefits of our operations, and in turn the interests of surrounding communities, are broad and considerable, ranging from financial to social and environmental. Community interests include economics, employment and business creation, environmental safety and health, support for social/community programs and access to information.	We engage to understand, prevent and mitigate our impacts, as well as ensure long-term benefits and success for both the local people and our company. Levels of engagement include: community and council meetings, focus groups, Operation Performance Reports, media communications, workshops, open houses, operation tours, family days, community giving and participation in other company activities. We also ensure that copies of our Sustainability Report are available and distributed in the communities in which we operate, translated into Spanish where appropriate.
Non-governmental organizations	Organizations that focus on environmental and social issues at local, regional, national and international levels.	NGOs are predominantly interested in our social and environmental performance, our sustainability values and how we demonstrably act on these values. Some are interested in our human rights record, as well as the commitments and contributions we make as a responsible corporate citizen.	We engage with NGOs through meetings, on-going dialogue, participation in workshops and programs and through the communication and follow up on our sustainability report.
Suppliers	Vendors of materials as well as energy, transportation and a range of services.	Core interests are mutually- acceptable terms and conditions for continued business relationships.	We maintain good relationships and communications with all suppliers.